Can sign in to adobe creative cloud windows 11

Forum|Forum|2 years ago
May 7, 2023
1 reply
4592 views

I am at a lost here, all of a sudden i cant log into my creative cloud on the desktop or online, in any browser. I get this error "{"error":"invalid_scope"}" Can you help?

Correct answer Joe Bodego

I figured it out and i would like to share it,

The issue was the firewall settings, for some unknown reason my "Adobe Unlicence Pop-Up" was turned off, I am amazed that the adobe tech who had remote access to my computer could not figure this out.. So here is the setting I changed and everything came back to life.

Go to windows defender firewall with advanced security
Select outbound Rules
Select outbound rules
select Adobe Unlicensed Pop-up
In the actions panel select the properties, double click and enable.

That did it for me,

kglad

Community Expert

what about with with a mobile?

Joe BodegoAuthorCorrect answer

Inspiring

I figured it out and i would like to share it,

The issue was the firewall settings, for some unknown reason my "Adobe Unlicence Pop-Up" was turned off, I am amazed that the adobe tech who had remote access to my computer could not figure this out.. So here is the setting I changed and everything came back to life.

Go to windows defender firewall with advanced security
Select outbound Rules
Select outbound rules
select Adobe Unlicensed Pop-up
In the actions panel select the properties, double click and enable.

That did it for me,

kglad

Community Expert

thanks for the update.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded