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CEmktg
Participant
May 27, 2020
Question

Can't access Cloud Documents in Creative Cloud

  • May 27, 2020
  • 1 reply
  • 585 views

Hi there,

 

I get a perpetual loading screen when I try to access Files -> Cloud Documents in Creative Cloud. I've tried logging in and logging out, restarting my browser, trying it in a different browser, etc. Is the service down? I'm encountering the same issue on multiple accounts.

This topic has been closed for replies.

1 reply

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
May 27, 2020

There are multiple issues across multiple Adobe sites at the moment which are slowing or preventing access to those sites and services, as detailed here:

 

https://community.adobe.com/t5/get-started/adobe-login-errors/td-p/11163506

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