Can't access Creative Cloud files

Question

Help! I'm trying to download all my creative cloud files to my desktop and it seems impossible. I have made them all available for offline use but they aren't showing up in my local folder.  The files in question were created using Adobe Sketch / Fresco on an iPad pro. I can ony open 2 files through the app or a browser - these have the file extension .PSDC but all of my other files seem to have the extension .GEM (screenshot below) and they do not have the option to open. Ideally I just want to download all the folders and contents from Creative Cloud to my local drive - is there any way to do this? Have been looking for solutions for an hour now - why is it so damn hard?! Hardware: 2021 24inch M1 iMac / OS: Big Sur 11.4  / Apps: latest Adobe apps

carlop18791709 · Answer

Hi @Jesse-Birch-Design , I have this exact problem. Did you ever manage to figure it out? I really need to download all the files but many are GEM files and there is no download option for those ones. I can't find anything on google about it either, only this discussion thread &#128542;

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