Natalie35792632zj7d

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Can't access my expired account

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I graduated college in April of 2023. I had access to Adobe through my school. Once I graduated, I lost all access to my former accounts. I created a new personal account and I cant login but the profile is still there . How do I get access? My old username is Nataliesherlock.

Cloud storage web assets

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Community Expert

Community Expert

contact your administrator.

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Natalie35792632zj7dAuthor

Participant

Am I able to just relink that accoount to a new one because I don't have contact with that professor?

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Community Expert

Community Expert

if you subscription was administered by your school, you need to work with the plan admin, https://helpx.adobe.com/in/enterprise/kb/contact-administrator.html

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