Skip to main content
Known Participant
January 28, 2022
Question

Can't bulk delete "deleted" files

  • January 28, 2022
  • 1 reply
  • 260 views

I am trying to permanently delete files from the "Deleted" folder. However, when trying to bulk select files using Shift + Click on any number higher than 100 files and then delete, the webpage becomes unresponsive.

 

I have thousands of files in the deleted folder and my CC storage is full. How can I delete all files at once?

(This is horrile UI/UX by the way. Seems very nefarious to make it this difficult to free up CC space).

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
January 28, 2022

there may be delete all in the future but right now either live with it, or work around it.  i know neither are good solutions, but i don't know any other option.

 

to live with it, you can:

 

delete the first 500 or so.

how much space did you recover? 

 

if it's enough for the day, week or month, continue repeat the step-wise deletes (at least, daily, weekly or monthly) until the folder is empty, or adobe resolves the issue with a bulk delete.  one of the benefits of periodically deleting is you'll one of the first to know, if and, when the change occurred and a delete all option is allowed.

 

post back here, if and, when that occurs so other adobe users can benefit.