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Participant
October 5, 2022
Question

Can’t buy the creative cloud apps

  • October 5, 2022
  • 1 reply
  • 165 views

I'm already subscribed to the photoshop. I've been trying to change my subscription to include all apps but my payments keep failing. I've tried using different browsers, credit cards nothing seems to work. I'm from India. Does anyone else have this problem?

can someone help me with this?

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1 reply

Peru Bob
Community Expert
Community Expert
October 5, 2022

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html