Can't connect to Adobe Cloud plus can't run Camera Raw through Bridge

Forum|Forum|5 years ago
January 20, 2021
1 reply
151 views

Hi,

I can't run Camera Raw through Bridge and can't connect to Adobe Cloud, the icon is greyed out and I am getting a message: check your firewall and time settings. Yesterday everything was o.k., I have no firewall nor messed with time settings......

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kglad

Community Expert

confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos?

if you can and still see a connection error, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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