Skip to main content
Participant
August 9, 2021
Question

Can't contact customert support

  • August 9, 2021
  • 2 replies
  • 150 views

when I go to the contact customer support there is no virtual assistant and creative cloud won't work with all of

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
Community Expert
August 9, 2021

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

Participant
August 9, 2021

didn't mean to send this, how do I delete it?