Can't download anything from Creative Cloud->Assets->Market

Forum|Forum|10 years ago
September 20, 2015
4 replies
6566 views

Hi i can't download anything from Creative Cloud -> Assets -> Market.

Apps, files and fonts works just fine, but when i try to download a project/file from market, nothing happens.

i get the 'blue cloud' download button when i move my mouse-cursor over a project, but nothing happens when i try pressing it.

I can press the the thumbnail of the project and se a bigger preview of the file and in here there is also a download button (in the top right side), this button is also not working.

I have tried logging out of creative cloud and all adobe apps, and killing the adobe cc library task, but nothing helps.

I'm on an iMac

Thanks in advance

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L

louisgjordan

Participant

I have a 17+ Mbps connection. InDesign downloads to about 81% and then stops. Then I have to "redownload". The internet has a perfectly fine protocol for downloading files, and continuing off from where interrupted downloads were dropped. It's been around for a very long time. If Adobe's special program-downloader "Creative Cloud" cannot resume downloading or download a file correctly, a function that has been around for a long time, why don't they just provide a link so that I can download InDesign using my browser? Am I missing something here? How about they send me the setup file through an email link? I did pay for this program, after all. If Adobe will not allow me to download this file, can I please get a full refund? Thanks.