Can't download files from creative cloud

All of a sudden I can't download files from creative cloud. Anyone else having an issue?

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Community Manager

Community Manager

Moving this discussion to the File Hosting, Syncing, and Collaboration forum.

Adobe Employee

Hi,

Please try to check your host file for any Adobe blocked entries.

In case there are any blocked Adobe entries, please delete them and then save the file.

Also please make sure that your Adobe folders have complete read and write permissions.

Windows Adobe folder location :

C:\Program Files (x86)\Common Files\Adobe

C:\ProgramData\Adobe

MAC Adobe folder location :

/library/application support/Adobe

~/library/application support/Adobe

Please let us know if this helps or if any further assistance is required. Thanks!

regards

Himanshu Gupta

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