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patdresidex
Participant
October 21, 2015
Answered

Can't drag files into CC Libraries

  • October 21, 2015
  • 2 replies
  • 3064 views

I am trying to drag files into the CC Library in Apps and it no longer works.

These are the apps that I have tried in. All are up to date

  • InDesign CC 2015 (Mac)
  • Illustrator CC 2015 (Mac)
  • Photoshop CC 2015 (Mac)

Here's a video of the issue.

https://youtu.be/br-j716cl1A‌

When I try to drag a file to the CC Library it intermittently shows the green + sign for a fraction of a second but I cannot add a file.

Mac OS X 10.11  El Capitan

iMac 27-inch, Mid 2011

Processor:  2.7 GHz Intel Core i5

RAM:  16GB Ram

Graphics:  AMD Radeon HD 6770M 512 MB

    This topic has been closed for replies.
    Correct answer Mark_E__Shepherd

    Hi Pat, thanks for the detailed problem report and video. We really appreciate the clear description and complete information.

    I'm sorry to say, CC Libraries does not currently have the ability to drag files from the desktop into a library. This is on our wishlist for a future version of CC Libraries.

    For now, if you want load a bunch of JPG files into a library, the best suggestion I have is to create an empty Photoshop document, then drag the JPG's from the desktop onto the canvas, then select each layer and drag it into a library. This is a bit clunky but it does work.

    Regards,

    Mark Shepherd

    CC Libraries Engineering

    2 replies

    M
    Adobe Employee
    Mark_E__ShepherdCorrect answer
    Adobe Employee
    October 22, 2015

    Hi Pat, thanks for the detailed problem report and video. We really appreciate the clear description and complete information.

    I'm sorry to say, CC Libraries does not currently have the ability to drag files from the desktop into a library. This is on our wishlist for a future version of CC Libraries.

    For now, if you want load a bunch of JPG files into a library, the best suggestion I have is to create an empty Photoshop document, then drag the JPG's from the desktop onto the canvas, then select each layer and drag it into a library. This is a bit clunky but it does work.

    Regards,

    Mark Shepherd

    CC Libraries Engineering

    CarolinaSaltz
    CarolinaSaltz
    Inspiring
    January 9, 2017

    Any update on this issue? Any timetable on when the ability to drag and drop files into the CC Libraries will be available?  I appreciate the workaround offered in the previous post but it is very clunky and a much needed feature.

      Sheena Kaul
      Community Manager
      Sheena KaulCommunity Manager
      Community Manager
      October 21, 2015

      Moving to File Hosting, Syncing, and Collaboration‌

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