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Participating Frequently
November 13, 2019
Question

Can't empty trash in creative cloud (10.000 files with strange names)

  • November 13, 2019
  • 1 reply
  • 675 views

Hi,

 

In my cloud there are like 10.000 files with strange names (see screenshot). I can't delete them. I contacted support by chat, but do don't regornize this probllem. Who is able to help me?

 

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1 reply

kglad
Community Expert
Community Expert
November 13, 2019

download (to someplace safe) any files you need.  then create/use a new sync folder.

nickfraAuthor
Participating Frequently
November 13, 2019

Thanks, But i meant online in my browser 🙂

kglad
Community Expert
Community Expert
November 14, 2019

same answer.  local and online should be sync'd.