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Participant
September 21, 2024
Answered

Can't export/download images from Creative Cloud (android)

  • September 21, 2024
  • 1 reply
  • 203 views

I'm using Adobe Creative Cloud on my S24 Ultra, app version 6.10.1, and I cannot simply download image files. 

I have created an image in Photoshop on my PC, saved to my Creative Cloud files and the only option I have on the app is to Share to another application - I don't want to do that, I want to download it to my device.

I have tried both PNG and JPEG formats.

Is this a limitation of the app? Quite basic if you ask me?

This topic has been closed for replies.
Correct answer kglad

the lcoal sync folder has been discontinued.

 

for enterprise and teams, https://helpx.adobe.com/enterprise/kb/eol-cc-synced-files-for-business-plans.html

 

for individual subscribers, https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 21, 2024

the lcoal sync folder has been discontinued.

 

for enterprise and teams, https://helpx.adobe.com/enterprise/kb/eol-cc-synced-files-for-business-plans.html

 

for individual subscribers, https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html

Participant
September 21, 2024

Thanks, that's disappointing... and inconvenient!

I'll work around it

kglad
Community Expert
Community Expert
September 21, 2024

most people just switched to another cloud file service like google cloud or onedrive etc.