Can't initialize Creative Cloud Libraries [was: help]

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I can't accese my Creative Cloud Library. It is saying there is an error. It is saying "Something went wrong initializing Creative Cloud Libraries". How do I fix this?

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Mariia Novikova

Adobe Employee

Hi,

Could you please try to install CCLibraries from Solution 1 here:
https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

After installation is done, could you please make sure to restart your machine?

Please, let us know if that resolves it.

Thank you,
Mariia

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Nancy OShea

Community Expert

Which application and version?

Which operating system?

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Nancy O'Shea— Product User & Community Expert

M

Melisa5ECE

Participant

I am having the exact same problem, itll load online on the cloud, but not on creative cloud or AI. Ive restated both applications and they are both up to date, but neither of them will fix the issue. I tried to do the ctrl+alt+R but that did nothing at all. Help ASAP

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Blair5E15Author

Participant

Me too. I got the lateset version too the 25.4.1 version of Ai and version 5.6.0.788 for the Created Cloud program.

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