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Blair5E15
Participant
October 15, 2021
Question

Can't initialize Creative Cloud Libraries [was: help]

  • October 15, 2021
  • 2 replies
  • 808 views

I can't accese my Creative Cloud Library. It is saying there is an error. It is saying "Something went wrong initializing Creative Cloud Libraries". How do I fix this?

This topic has been closed for replies.

2 replies

Mariia Novikova
Adobe Employee
Mariia Novikova
Adobe Employee
October 18, 2021

Hi,

Could you please try to install CCLibraries from Solution 1 here:
https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

After installation is done, could you please make sure to restart your machine?

Please, let us know if that resolves it.

Thank you,
Mariia

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 15, 2021

    Which application and version?

    Which operating system?

     

    Nancy O'Shea— Product User & Community Expert
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      Melisa5ECE
      Participant
      October 16, 2021

      I am having the exact same problem, itll load online on the cloud, but not on creative cloud or AI. Ive restated both applications and they are both up to date, but neither of them will fix the issue. I tried to do the ctrl+alt+R but that did nothing at all. Help ASAP

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      Blair5E15Author
      Participant
      October 17, 2021

      Me too. I got the lateset version too the 25.4.1 version of Ai and version 5.6.0.788  for the Created Cloud program.

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