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Cracs
Participant
November 25, 2020
Answered

Can't install Adobe applications on windows 7

  • November 25, 2020
  • 2 replies
  • 456 views

 

Hello,

I'm trying to re install Creative Cloud and some others applications (Lightroom Classic & Photoshop) on my windows 7.
Installation stopped everytime with these errors :

Traduction : Adobe Installer has stopped working. A program caused the program to stop working properly. Windows will close this program and tell you if a solution is available.

 

It was working correctly until september but I had to uninstall the applications.

 

Can someone have a solution ?

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

Cracs, in addition to John's posts, please see https://helpx.adobe.com/download-install/kb/end-of-support-creative-cloud-on-windows-7.html.  If you wish to continue utilizing the benefits included with your Creative Cloud membership, then please upgrade the operating system.

2 replies

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
November 25, 2020

Cracs, in addition to John's posts, please see https://helpx.adobe.com/download-install/kb/end-of-support-creative-cloud-on-windows-7.html.  If you wish to continue utilizing the benefits included with your Creative Cloud membership, then please upgrade the operating system.

Cracs
CracsAuthor
Participant
November 26, 2020

Hello,

 

I saw that windows 7 is dead, but Can't I use old version of those software and continue utilizing them ?

As I said, those software was working on my W7 until I unistalled them (Why I unistalled them...)

 

Thanks

Jeffrey_A_Wright
Community Manager
Community Manager
November 30, 2020

No, I am sorry, Cracs, Windows 7 is no longer receiving updates, neither are the applications used to function under that operating system.  I would strongly recommend using an up-to-date operating system on any computers with Internet access.  Vulnerabilities for out of date operating systems continue to be discovered, with no updates being provided to close them.