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Participant
Aug 24, 2023 9:00 AM UTC
Question

Can't open Creative Cloud App from Safari

Always get this error message:

 

 

MacBook Air 2023

Ventura 13.5.1

Adobe CC uptodate

 

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3 replies

kglad
Community Expert
Community Expert
Aug 24, 2023 2:45 PM UTC

can you open your desktop app from your desktop computer and then do whatever you're trying to do?

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John T Smith
Community Expert
Community Expert
Aug 24, 2023 2:43 PM UTC

I don't read German, so this is only a guess

Problem with Cloud manager https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html

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kglad
Community Expert
Community Expert
Aug 24, 2023 2:46 PM UTC

and for others, that message is:

 

Creative Cloud desktop app fails to launch A
The Creative Cloud app failed to launch. Open the app and report
to manage your writings.
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