can’t open creative cloud files through photoshop or illustrator on the iPad

2 replies
186 views
Translate

File sync
Cloud storage web assets

This topic is closed to new replies. Start a new post to keep the conversation going.

kglad

Community Expert

execute a hard restart on your ipad and retry.

Translate

jinimaxAuthor

Participant

Thanks, but unfortunately it did not work. It started working fine for half a day but now I can't import any files from creative cloud to any app on my iPad but I can export files to the creative cloud app.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.