can’t open creative cloud files through photoshop or illustrator on the iPad

Forum|Forum|5 years ago
February 18, 2021
2 replies
179 views

File sync
Cloud storage web assets

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kglad

Community Expert

execute a hard restart on your ipad and retry.

jinimaxAuthor

Participant

Thanks, but unfortunately it did not work. It started working fine for half a day but now I can't import any files from creative cloud to any app on my iPad but I can export files to the creative cloud app.

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