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Participant
Jan 9, 2024 3:33 AM UTC
Question

Can't reach the the account.adobe site

Hi everybody! I'm using Chrome to sign in to my adobe account but I can't reach the site!

It keeps saying: auth.services.adobe.com refused to connect
Please help!
Thank you very much!

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5 replies

Legend
Jan 9, 2024 5:11 AM UTC

Hi @Mac334146609cat ,

 

I could not find any plans associated with the account that you have used to post here. Moving this thread to the Creative Cloud services community for further assistance. 

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Participant
Jan 9, 2024 3:39 AM UTC

But eveything is fine on Safari, that's how I post this on. 

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kglad
Community Expert
Community Expert
Jan 9, 2024 3:39 AM UTC

try another browser?

 

are you using a vpn?

 

 

 

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Participant
Jan 9, 2024 3:41 AM UTC

Yeah I try safari and it's okay but the desktop app still can't access to my account. I'm not using any vpn right now

 

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kglad
Community Expert
Community Expert
Jan 9, 2024 3:44 AM UTC

make safari your default browser and then use the cc app

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