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Participant
January 9, 2024
Question

Can't reach the the account.adobe site

  • January 9, 2024
  • 3 replies
  • 1626 views

Hi everybody! I'm using Chrome to sign in to my adobe account but I can't reach the site!

It keeps saying: auth.services.adobe.com refused to connect
Please help!
Thank you very much!

This topic has been closed for replies.

3 replies

Legend
January 9, 2024

Hi @Mac334146609cat ,

 

I could not find any plans associated with the account that you have used to post here. Moving this thread to the Creative Cloud services community for further assistance. 

Participant
January 9, 2024

But eveything is fine on Safari, that's how I post this on. 

kglad
Community Expert
Community Expert
January 9, 2024

try another browser?

 

are you using a vpn?

 

 

 

Participant
January 9, 2024

Yeah I try safari and it's okay but the desktop app still can't access to my account. I'm not using any vpn right now

 

kglad
Community Expert
Community Expert
January 9, 2024

make safari your default browser and then use the cc app