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maryr34816705
Known Participant
Jun 20, 2023 7:10 PM UTC
Question

Can't Restore Deleted Files From Cloud

I'm trying to restore a file that I deleted from Adobe Creative Cloud, but it won't load the files. I've attached a screenshot. I'm using Windows 11 Pro Version 22H2. 

 

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7 replies

kglad
Community Expert
Community Expert
Jun 20, 2023 7:35 PM UTC

check the deleted folder of the appropriate cc storage site.

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

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maryr34816705
Known Participant
Jun 20, 2023 7:39 PM UTC

I don't understand. I'm looking at the files on the Creative Cloud in the Deleted Folder. There is no other choice.

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kglad
Community Expert
Community Expert
Jun 20, 2023 7:52 PM UTC

all your cc files are on adobe's servers.  if you delete one (of more) they're in the deleted folder (for, at least, 30 days).

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