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maryr34816705
maryr34816705
Known Participant
June 20, 2023
Question

Can't Restore Deleted Files From Cloud

  • June 20, 2023
  • 1 reply
  • 369 views

I'm trying to restore a file that I deleted from Adobe Creative Cloud, but it won't load the files. I've attached a screenshot. I'm using Windows 11 Pro Version 22H2. 

 

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 20, 2023

check the deleted folder of the appropriate cc storage site.

 

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

maryr34816705
maryr34816705Author
Known Participant
June 20, 2023

I don't understand. I'm looking at the files on the Creative Cloud in the Deleted Folder. There is no other choice.

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 20, 2023

all your cc files are on adobe's servers.  if you delete one (of more) they're in the deleted folder (for, at least, 30 days).

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