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Jean Carlos30478276sjs6
Known Participant
Dec 12, 2023 12:18 PM UTC
Question

Can't share libraries with other users

I have a Enterprise account, I'm trying to share a  library in my CC with a person outside my company with a personal account.

 

I sent the invitation but the person doesn't receive any email or notification.

 

How can I solve this?

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Dec 12, 2023 2:24 PM UTC

    create an email (eg, gmail) for yourself outside your organization.  share with yourself.

     

    do you get that email.

     

    p.s. checking your spam folder may be necessary.

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