Can’t sign in to Adobe account on my new MacBook.

Forum|Forum|4 years ago
August 29, 2021
1 reply
144 views

I am trying to sign in to my Adobe account on my new MacBook, so I can download Adobe audition. I am receiving a grey prohibitive symbol (seen attached picture), and therefore, am unable to sign in. Please help! Thanks.

Cloud storage web assets

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John T Smith

Community Expert

When you are installing or updating on a Mac, that is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password

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