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YonicStudios O.V.
Participant
December 10, 2015
Question

Can't sync Creative Cloud Libraries - It says Creative Cloud file syncing is disabled

  • December 10, 2015
  • 2 replies
  • 1548 views

So I've just made a new library to use it on Photoshop CC and the new Dreamweaver CC, however the library is empty and I can't do anything. The CC icon is displayed with an exclamation mark, when I click it, the following message pops out:

"To sync libraries, you need to activate Creative Cloud files sync", in my system language. When I press the "Enable" button, nothing happens.

This is different from the "Can't connect to server" issue, so I couldn't fix it with the steps mentioned on other posts.

This topic has been closed for replies.

2 replies

drewr57594633
drewr57594633
Participant
April 18, 2016

I saw the same problem somewhere else, this was the advice:

On Windows, kill the CCLibrary.exe process in Task Manager

On Mac, kill the CCLibrary process in Activity Monitor.

    drewr57594633
    drewr57594633
    Participant
    April 18, 2016

    I'm having the same issue with Adobe Animate, and can't seem to find anyone else having the same issue.

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