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Participant
Aug 11, 2021 4:13 PM UTC
Question

Can't update Creative Cloud [Branched from 2012 topic]

I have a similar issue but it will not stop running no matter what and I can't force quit it. Is there anything that can fix this so I can intall after affects.

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1 reply

Nancy OShea
Community Expert
Community Expert
Aug 15, 2021 7:01 PM UTC

@Mary Puryear CPA PLLC,

You posted to a very old topic.  I've moved this to a new discussion for you.

  • Which operating system do you have?
  • What is the error message you're seeing?

 

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Nancy O'Shea— Product User & Community Expert