Can't upload anything to creatice cloud

Forum|Forum|2 years ago
December 6, 2023
3 replies
1272 views

So I've been trying to make some projects in InDesign and I have some photos on my phone with I want to transfer to my computer. When I try to upload anything to my CreativeCloud files it only says "1 file(s) could not be uploaded. Filetype not supported.", we are talking about a jpeg. I can't upload anything besides Adobe's file formats like psd. I've tried uploading on PC, MAC and WEB and none of them works. I've used up 392.1 MB out of 120 GB.

Can somebody please help me?

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J

jim_ci

Participating Frequently

Same issue - no files will upload to Cloud Documents (https://assets.adobe.com/cloud-documents).

The Synched folder still requires you to have a copy on your local machine and synch them to the Creative Cloud Synch Files. However, with the Cloud Documents Folder, it should be possible to store files in the cloud space only, to save local disk space. Also, since mentions of the Synched Folder stopping, what is the point of having 100GB cloud storage but not being able to store files there?

@kglad you mentioned cloud files - would you mind elaborating? Please excuse my ignorance, only a few days since purchasing the Creative Cloud Suite.

kglad

Community Expert

here's basic info: https://helpx.adobe.com/creative-cloud/help/about-cloud-documents.html

then for more info go here and check the beginner (if applicable) tutorials for cc useage and then advanced, https://helpx.adobe.com/creative-cloud/tutorials-explore.html