Can't upload pdf files onto Creative Cloud – file type not supported error message

Forum|Forum|2 years ago
December 19, 2023
1 reply
3074 views

I suddenly can’t upload pdf files onto my Adobe Creative Cloud anymore. This is not just for one specific file - I’ve tried it with other pdf and other file formats that I’ve already uploaded onto the CC previously and I now get the same error message: "Files could not be uploaded. File type not supported."

Can anyone help?

Cloud storage web assets

kglad

Community Expert

where are you trying to upload?

M

Manuela31033640gwyfAuthor

Participant

I'm trying to upload a pdf onto my Creative Cloud storage (into the 'your files' folder). I've tried it from the desktop app as well as browser, but get the same error message. This is with any files, even the ones I've previously uploaded.

Thanks for any help

kglad

Community Expert

use acrobat.

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