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January 7, 2026
Question

Cancel And refaund

  • January 7, 2026
  • 2 replies
  • 85 views

Hi i cancel my suscripción and they take the payment,  can you  refaund

    2 replies

    John T Smith
    Community Expert
    Community Expert
    January 7, 2026

    When you cancel a subscription in no more that 14 days from the start you qualify for a refund

     

    If you cancel after 14 days you do not get a refund

    kglad
    Community Expert
    Community Expert
    January 7, 2026

    check your account, https://account.adobe.com

    what's it show?

    eg, any payment problems,?
    more than one subscription?
    only the plan(s) you want?