Cancelamento e reembolso

Hi ​@Jéssica Esther ,

We appreciate you reaching out. As per your account details, you have an active subscription to Adobe Scan(Android) since last 6 days. 
I could not find any other subscription (active/trial/cancelled). Could you confirm if you received any email when you cancelled your plan?

Let us know.

^Shivangi

Also, the refunds are automatic and take around 2 weeks to reflect in the bank

yes, if you qualify, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel