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Known Participant
July 1, 2024
Question

cannot access creative cloud files

  • July 1, 2024
  • 1 reply
  • 199 views

 

for some reason on my laptop i cannot access my creative cloud files, i don’t really use it id prefer it to be gone or fixed.

 

to resolve this issue, I’ve tried

deleting the creative cloud filed folder

turning sync off and on

repairing my creative cloud installation

 

it works fine on my desktop but its annoying that it don’t work on my laptop

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
July 1, 2024

your creative cloud folder was renamed after adobe stopped cc folder sync services to something like  'Creative Cloud Files Personal Account email@abc.com ####@AdobeID'.