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unauthorizedrob
Inspiring
August 15, 2025
Question

Cannot access Portfolio.

  • August 15, 2025
  • 2 replies
  • 112 views

I am trying to access Portfolio to watch tutorials.  I'm automatically logged into Adobe Creative Cloud, and Portfolio is included in my plan.  It starts me off,  gives me an option to creat a full portfolio or just the open page.  I choose, then Adobe demands I log in, giving me several options including Apple, email, and adobe.   My Adobe passwored was changed last week.  It is rejected. Same with trying to open a tutorial.   I am more than a little frustrated.  Why cannot I access Portfolio when I am alfready logged ionto Adobe, and it is part of my plan?

 

Thanks

 

 

My specs:

 

Apple M1 Max

Memorfy 64gb

Mac OS Sequoia 15.6

 

Hardware Overview:

 

  Model Name: Mac Studio

  Model Identifier: Mac13,1

  Model Number: Z14J000H3LL/A

  Chip: Apple M1 Max

  Total Number of Cores: 10 (8 performance and 2 efficiency)

  Memory: 64 GB

  System Firmware Version: 11881.140.96

  OS Loader Version: 11881.140.96

  Hardware UUID: B02FF072-714D-52AD-BC50-BF0ACFA6D449

  Provisioning UDID: 00006001-000448EC1181801E

  Activation Lock Status: Enabled

 

2 replies

kglad
Community Expert
Community Expert
August 15, 2025

try a different updated non-opera browser.

kglad
Community Expert
Community Expert
August 15, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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