Cannot open ipad cloud files in desktop programs

Hi,

I usually work across the desktop Photoshop and ipad Fresco & Photoshop app. At that point I really depend on Creative Cloud synchronizing service.

But recently, ipad-created files have been not opened in desktop Photoshop and desktop Fresco. It just loads forever, like that image uploaded.

However it opens well in web photoshop, weird. So I thought the cause is not in the ipad synchronization, but in my desktop. I reinstalled Adobe CC, Photoshop, also downgraded it and it dosen't work yet.

Funny thing is that file which created in desktop then painted in ipad, it opened well in desktop again, but ipad-drawn things are not exist. It was just ignored.

I have large volume at my HDD yet, latest version apps in ipad, and I don't know why it happens.

At this rate I cannot use sync function at all, my favorite advantage of CC.

Is there anyone who knows what's wrong or have suffered from save issue?