Skip to main content
Participant
January 13, 2024
Question

Cannot seem to download Photoshop desktop app

  • January 13, 2024
  • 1 reply
  • 300 views

I've just gotten a 6-month Adobe Creative Cloud for a class at university, and have downloaded the main Creative Cloud app on my Macbook. However, when I go to 'All Apps', it does not show any of the programs I need (photoshop, premier, etc). I went to the 'Photo' tab under 'Categories' and clicked 'Launch' on the Photoshop icon, it took me to Photoshop in my Chrome browser, which I do have access to. When I click the button that says "Get desktop app" at the top, it shows a browser page that says "Photoshop is now installing", but nothing happens. It just opens up creative cloud to the apps page, and we're back at square one. Any help would be appreciated. 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
January 13, 2024

contact your admin.