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realSally
Participant
October 19, 2022
Question

cannot unsubscribe from Adobe Education Exchange emails

  • October 19, 2022
  • 1 reply
  • 267 views

I have logged in and unsubscribed at least 6 times. The frequent emails keep on coming.

 

This is unacceptqble.

 

former Adobe employee

    This topic has been closed for replies.

    1 reply

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    October 19, 2022

    The only option in such a case would be contacting Adobe support as no one on these peer to peer forums would be able to help you in this. To contact support follow the instructions given below
    1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
    2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
    3. In order to talk to a human type "AGENT" in the chat box
    4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

    P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan
    R
    realSallyAuthor
    Participant
    October 19, 2022

    Namaste Manan,  thanks !

     

    "contacting Adobe support" I have wasted more than an hour on the so-called Chat feature. It is completely useless.

     

    If there were any alternative to PhotoShop CS worth having, I would switch.

     

    former Adobe employee (Computer Scientist, worked on llustrator, Acrobat, etc.).

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 19, 2022

       you can also use phone, https://helpx.adobe.com/contact/phone.html

      and you can also use twitter to tweet @AdobeCare

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