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Participant
July 29, 2024
Answered

Cant access my Behance Account

Hi Everyone! 

One of my employees is facing an issue with his personal account, she cant access her original portfolio after we remove her email for our business account, how can i re-link her original portoflio to his personal account? 

when she tries to login with her email, opens up a differente portfolio , completely new > https://www.behance.net/rayanemartins20

She need to re-gain access to his original profile > https://www.behance.net/rayanemartins2

 

Rafael23277475rm2hCorrect answer
Participant
July 31, 2024

Problem solved! Huge thanks to Adobe's Support Center that reply my ticket. 

8 replies

Rafael23277475rm2hAuthorCorrect answer
Participant
July 31, 2024

Problem solved! Huge thanks to Adobe's Support Center that reply my ticket. 

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kglad
Community Expert
Community Expert
July 31, 2024

@Rafael23277475rm2h 

 

thank you for the update.

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kglad
Community Expert
Community Expert
July 29, 2024
Participant
July 29, 2024

Hi kglad! Thanyou for your Reply, but i think that my problem is more correlated with this problem here: 

https://community.adobe.com/t5/enterprise-teams-discussions/lost-acesse-to-my-behance/m-p/13848467

could you help me with this ? 

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kglad
Community Expert
Community Expert
July 29, 2024

either post in that thread and flag one of employees, or https://help.behance.net/hc/en-us/requests/new?linkId=100000269624178&ticket_form_id=4164

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