Rafael23277475rm2h

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Answered

Cant access my Behance Account

Forum|Forum|1 year ago
July 29, 2024
2 replies
1016 views

Hi Everyone!

One of my employees is facing an issue with his personal account, she cant access her original portfolio after we remove her email for our business account, how can i re-link her original portoflio to his personal account?

when she tries to login with her email, opens up a differente portfolio , completely new > https://www.behance.net/rayanemartins20

She need to re-gain access to his original profile > https://www.behance.net/rayanemartins2

Account management

Correct answer Rafael23277475rm2h

Problem solved! Huge thanks to Adobe's Support Center that reply my ticket.

Rafael23277475rm2hAuthorCorrect answer

Participant

Problem solved! Huge thanks to Adobe's Support Center that reply my ticket.

Community Expert

Community Expert

@Rafael23277475rm2h

thank you for the update.

Community Expert

Community Expert

https://helpx.adobe.com/in/enterprise/kb/transfer-assets.html

Rafael23277475rm2hAuthor

Participant

Hi kglad! Thanyou for your Reply, but i think that my problem is more correlated with this problem here:

https://community.adobe.com/t5/enterprise-teams-discussions/lost-acesse-to-my-behance/m-p/13848467

could you help me with this ?

Community Expert

Community Expert

either post in that thread and flag one of employees, or https://help.behance.net/hc/en-us/requests/new?linkId=100000269624178&ticket_form_id=4164