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Participant
Aug 13, 2020 3:27 PM UTC
Question

Cant download photos from Creative Cloud to iPhone 11

So i've edited photos on my desktop and uploaded them to creative cloud.  

 

When i go to the creative cloud on my iPhone to download them, the file size is showing as 'Zero KB' and when i go to download them it loads for a second then says 'Unable to completed the request'.

 

I've literally just started using this software and i'm not impressed at all. 

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1 reply

Peru Bob
Community Expert
Community Expert
Aug 13, 2020 11:21 PM UTC

What program did you use to edit them?

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