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Participant
April 21, 2022
Question

Cant save to creative cloud

  • April 21, 2022
  • 1 reply
  • 558 views

I havent been able to save any files from my photoshop to creative cloud for about 4 days.  It doesnt matter if I chose save a copy, save as or save, When it opens the window to my computer files, I choose save to creative cloud in the lower right.  The window closes, then moments later reopens rather than going to by creative cloud files and letting me save there

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1 reply

kglad
Community Expert
Community Expert
April 21, 2022

can you save to your local file system?

can you save to your cc sync'd folder?

 

if yes and yes, reset the cc desktop app: make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R