Participating Frequently

Question

cant update cc error 202

Hi, im trying to update my CC but when the update have 89% its showing the error, thanks for help in advance!

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Participant

I'm having a similar issue. Was asked to remove my cc, now I cannot even access my photoshop

Community Expert

you first uninstalled all your cc apps and then you uninstalled the cc desktop app?

Inspiring

I have the same issue. 202 error that does not exist in the support page.

I've restarted my PC. I've restarted CC and logged out in Web version. Didn't help.

Community Expert

that's free space on your os drive, correct?

if so, quit the cc desktop app and then restart it with admin privileges.

Inspiring

I did as you suggested - didn't work.

Community Expert

how much free space on your c drive?

Participating Frequently

107gb

Community Expert

good.

now, restart your computer and retry updating. if that fails, quit the cc app and then restart as administrator and retry updating.

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