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Participating Frequently
Feb 25, 2023 5:17 PM UTC
Question

cant update cc error 202

Hi, im trying to update my CC but when the update have 89% its showing the error, thanks for help in advance!

  

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15 replies

Participant
Mar 9, 2023 11:30 AM UTC

I'm having a similar issue. Was asked to remove my cc, now I cannot even access my photoshop

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kglad
Community Expert
Community Expert
Mar 9, 2023 2:53 PM UTC

@Jin Hao28712597yjlt 

 

you first uninstalled all your cc apps and then you uninstalled the cc desktop app?

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Serhii Hubernachuk
Inspiring
Mar 7, 2023 3:28 PM UTC

I have the same issue. 202 error that does not exist in the support page. 

  • disk space 200 Gb free
  • CC version
     

     

 

I've restarted my PC. I've restarted CC and logged out in Web version. Didn't help. 

 

 

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kglad
Community Expert
Community Expert
Mar 7, 2023 3:37 PM UTC

that's free space on your os drive, correct?

 

if so, quit the cc desktop app and then restart it with admin privileges.

 

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Serhii Hubernachuk
Inspiring
Mar 7, 2023 7:46 PM UTC

I did as you suggested - didn't work.

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kglad
Community Expert
Community Expert
Feb 25, 2023 5:22 PM UTC

how much free space on your c drive?

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Participating Frequently
Feb 25, 2023 5:35 PM UTC

107gb

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kglad
Community Expert
Community Expert
Feb 25, 2023 5:45 PM UTC

good.

 

now, restart your computer and retry updating.  if that fails, quit the cc app and then restart as administrator and retry updating.

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