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Participating Frequently
February 25, 2023
Question

cant update cc error 202

  • February 25, 2023
  • 3 replies
  • 1782 views

Hi, im trying to update my CC but when the update have 89% its showing the error, thanks for help in advance!

  

This topic has been closed for replies.

3 replies

Participant
March 9, 2023

I'm having a similar issue. Was asked to remove my cc, now I cannot even access my photoshop

kglad
Community Expert
Community Expert
March 9, 2023

@Jin Hao28712597yjlt 

 

you first uninstalled all your cc apps and then you uninstalled the cc desktop app?

Serhii Hubernachuk
Inspiring
March 7, 2023

I have the same issue. 202 error that does not exist in the support page. 

  • disk space 200 Gb free
  • CC version
     

     

 

I've restarted my PC. I've restarted CC and logged out in Web version. Didn't help. 

 

 

kglad
Community Expert
Community Expert
March 7, 2023

that's free space on your os drive, correct?

 

if so, quit the cc desktop app and then restart it with admin privileges.

 

Serhii Hubernachuk
Inspiring
March 7, 2023

I did as you suggested - didn't work.

kglad
Community Expert
Community Expert
February 25, 2023

how much free space on your c drive?

Participating Frequently
February 25, 2023

107gb

kglad
Community Expert
Community Expert
February 25, 2023

good.

 

now, restart your computer and retry updating.  if that fails, quit the cc app and then restart as administrator and retry updating.