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davidj1954
Known Participant
May 17, 2022
Answered

CC 6.5 on ipad Crashing

  • May 17, 2022
  • 2 replies
  • 390 views

I have been using Creative Cloud version 6.5 on my ipad pro. It has worked fine until the last several days. Now it crashes immediately after I open it. I have uninstalled and reinstalled it twice. I have signed out and back in twice. Neither of those things fixed the crashing. I would appreciate help from somebody so that I can repair this. Thanks much!

Dave

This topic has been closed for replies.
Correct answer Tarun Saini

Hi David,

 

We're sorry to hear about your difficulties. Could you please check again and see if you're still encountering the issue? I was also seeing the issue on my end but it seems like that was a technical glitch which is resolved. 

 

Let us know if the issue persists,

 

Regards,

Tarun

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
May 17, 2022

Did Apple update your iPad OS?

 

Nancy O'Shea— Product User & Community Expert
Tarun Saini
Community Manager
Tarun SainiCommunity ManagerCorrect answer
Community Manager
May 17, 2022

Hi David,

 

We're sorry to hear about your difficulties. Could you please check again and see if you're still encountering the issue? I was also seeing the issue on my end but it seems like that was a technical glitch which is resolved. 

 

Let us know if the issue persists,

 

Regards,

Tarun

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    davidj1954Author
    Known Participant
    May 17, 2022

    Odd...but all seems to be working fine now. Thanks much for the heads up.

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