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PAC_Diseño
PAC_Diseño
Participant
April 25, 2022
Question

CC App Not Opening in Windows 10

  • April 25, 2022
  • 1 reply
  • 180 views

Hello guys, my Creative Cloud isn't opening in Windows 10. I tried fixing it by reinstalling the program, executing it as administrator and running the creative cloud repair tool, but none of these are working.

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1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
April 26, 2022

Hi there,

 

We're sorry to hear about your difficulties. Would you mind telling us the Creative Cloud Desktop Application version you're using? Since when have you been seeing this issue?  Is it stuck at the loading Creative Cloud screen? Are you getting any error messages? 

 

You may try to reset the Creative Cloud Desktop App, make sure it's in the foreground, then press: Win: Ctrl + Alt + R. Repair all MS visual c++ versions that can be repaired by going through the Control Panel & then Programs and Features, after that restart your computer.

 

You may also try the steps mentioned in this article to see if that helps: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

 

Let us know how it goes.

 

Regards,

Tarun

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