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Participant
May 28, 2022
Question

CC app shows my files, but the website doesn't

  • May 28, 2022
  • 1 reply
  • 165 views

Hello,

 

I'm using an academic account, and currently installing Adobe CC on a new Macbook. After installation, I can't see the files on the new machine. I can't see them in the browser either (opened my Adobe CC account on Chrome).

How can I solve this? Is there a way to refresh? Or download and upload the files in bulk?

 

Thanks

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
May 28, 2022

Sign out of your Adobe account, restart the computer, and sign in again.

Participant
May 29, 2022

Tried that. Didn't change a thing. Ended up copying all my files to a local drive and importing back.