Skip to main content
Participant
May 28, 2022 9:01 PM UTC
Question

CC app shows my files, but the website doesn't

Hello,

 

I'm using an academic account, and currently installing Adobe CC on a new Macbook. After installation, I can't see the files on the new machine. I can't see them in the browser either (opened my Adobe CC account on Chrome).

How can I solve this? Is there a way to refresh? Or download and upload the files in bulk?

 

Thanks

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Peru Bob
Community Expert
Community Expert
May 28, 2022 10:00 PM UTC

Sign out of your Adobe account, restart the computer, and sign in again.

Translate
Participant
May 29, 2022 9:21 AM UTC

Tried that. Didn't change a thing. Ended up copying all my files to a local drive and importing back.

Translate