cc apps don't seem to be installed

Forum|Forum|3 years ago
April 19, 2022
2 replies
180 views

hello, creative cloud applications are installed on my computer, but it does not appear to be installed in the cc application. I can't get updates.

File sync

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Peru Bob

Community Expert

Try uninstalling and reinstalling the CC App:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Neelamk

Legend

Hi there,

We are sorry for your difficulties as you are unable to update the Creative Cloud Apps installed in your system. Please refer to the below article to resolve your issue.

https://helpx.adobe.com/in/creative-cloud/kb/download-update-errors.html

Please let us know if this helps.

Regards,

Neelam

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