cc apps don't seem to be installed

2 replies
202 views
Translate

hello, creative cloud applications are installed on my computer, but it does not appear to be installed in the cc application. I can't get updates.

File sync

This topic is closed to new replies. Start a new post to keep the conversation going.

Peru Bob

Community Expert

Try uninstalling and reinstalling the CC App:

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Translate

Neelamk

Legend

Hi there,

We are sorry for your difficulties as you are unable to update the Creative Cloud Apps installed in your system. Please refer to the below article to resolve your issue.

https://helpx.adobe.com/in/creative-cloud/kb/download-update-errors.html

Please let us know if this helps.

Regards,

Neelam

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.