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Polly S Crongeyer
Participant
November 15, 2015
Answered

CC files not appearing although "file sync" is turned on

  • November 15, 2015
  • 3 replies
  • 1201 views

I use 2 iMacs in different locations.  Does using "File sync" automatically save files such as "Actions" & "Droplets" that I have set up in Photoshop?  If they have been created on one computer but are not showing up on the second computer how do I retrieve them?

This topic has been closed for replies.
Correct answer wharress

Hi,

It seems your not using Creative Cloud properly Photoshop wise, if your looking to sync thinks like Actions etc then you need to use Sync settings. This may help you Photoshop Help | Sync settings using Adobe Creative Cloud.

3 replies

wharress
wharressCorrect answer
Participating Frequently
November 18, 2015

Hi,

It seems your not using Creative Cloud properly Photoshop wise, if your looking to sync thinks like Actions etc then you need to use Sync settings. This may help you Photoshop Help | Sync settings using Adobe Creative Cloud.

P
Polly S CrongeyerAuthor
Participant
November 18, 2015

Thank you for helping me work through this problem.  I have opened PS>prefs>sync.  "everything" is listed in "what to sync".

Is there a way that I can see what items have been uploaded to CC from my other computer before making any changes on the computer I am now using?  Bear in mind that the other computer is not physically available to me at this time.

Additionally, my CC apps have disappeared (again!) from the header ribbon, I can access LR & Photoshop from Applications or my Mac doc, but not from the Adobe symbol.

Lin He
Adobe Employee
Lin He
Adobe Employee
November 16, 2015

Hi.

Files Sync could sync the files when you put them in the Creative Cloud Files Folder and logging in same Creative Cloud account between 2 iMacs. Please let us know whether or not file sync works for you.


Thanks.

Lin

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Polly S CrongeyerAuthor
Participant
November 17, 2015

I use only 1 Adobe CC account.  My CC Files folder appears in the left sidebar of Finder, but appears to be empty.  Is this where it belongs and how do I get the files for items like Photoshop Actions that I have created into that folder?  thanks...

Anupriya Khare
Anupriya Khare
Participating Frequently
November 16, 2015

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