CC files taking up too much space on desktop compared to cloud.

Question

My cloud storage says I am using 379 MB but when I sync my files to CC desktop it has taken up 300+ GB and I had to pause it from running out of space. I have no idea what I am doing wrong!!

kglad · Answer

use a web browser to navigate to the following locations. at each location there are several folders and links to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder.

the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

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