cc files won't sync

My CC files used to sync between devices. Now they suddenly won't. Email address is still coming up as linked. Any thoughts?

thanks.

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Community Manager

Hi arts-in,

We need a bit more information to be able to help you with this.

What do you mean by "email address is still coming up as linked"? Where are you seeing this?

Is the Creative Cloud desktop app running on your machine?

What does the Files panel show in the Creative Cloud desktop app?

You might want to look at this post to see if the problem described is the same as what you're seeing:

Community Expert

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