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Participant
May 13, 2015
Answered

CC folder "out of space" won't sync back to having space

  • May 13, 2015
  • 2 replies
  • 377 views

Hi.

I reach my 20gb storage limit the other day. Today i went through the folder and moved and deleted a lot of stuff. As far i can tell i removed aprox. 14GB of files. CC still tells me i am at 20.03 GB and have reach my limit.

I have tried the ye old restart of the application and have moved some files back and forth. It wont realize that i removed a bunch of files. When i look at the online archive it seems to have removed the files there as well.

What do i do?

I am on a iMac 27", late 2012 running OSX Yosemite 10.10.2

This topic has been closed for replies.
Correct answer Ken G. Rice

I have replied to you by email about resolving the problem and collecting some additional information.

2 replies

Ken G. Rice
Community Manager
Community Manager
May 18, 2015

Please reply here in the forum or to my email. Thank you.

Ken G. Rice
Community Manager
Ken G. RiceCommunity ManagerCorrect answer
Community Manager
May 15, 2015

I have replied to you by email about resolving the problem and collecting some additional information.