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Tonto54-4ARqM9
Participant
September 4, 2015
Question

cc full help please [Cloud storage is full]

  • September 4, 2015
  • 2 replies
  • 495 views

I have PS L and MU and my cloud storage is full ?

How to sort this without losing files pls

John

[Title edited for clarity... Mod]

This topic has been closed for replies.

2 replies

Ken G. Rice
Participating Frequently
September 4, 2015

@Tonto54 - You are over your storage quota. You have a large number of files in your Archive at https://assets.adobe.com/files?filter=archive. When you move or delete items from the Creative Cloud files folder on your computer the items go into your Archive. From a web browser you can Restore or Permanently Delete the items. If you need help with the Archive let us know.

Tonto54-4ARqM9
Participant
September 4, 2015

thank you very much.

John

John T Smith
Community Expert
Community Expert
September 4, 2015

Storing files to the Cloud is an option... you should always have your original files on your local hard drive and copies in the Cloud

I see two options... remove some files from the Cloud, or buy more storage