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Lamont Hurd
Participant
Dec 16, 2021 9:31 PM UTC
Question

CC giving error code 306

For the past month now, CC has been giving me error code 306 (one of the most underachievable error codes there is) for all the updates including itself. 

Any ideas? 

I have already done a fresh install of CC. 

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2 replies

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
Dec 16, 2021 10:21 PM UTC

Lamont, I am sorry you are encountering Error 306. This error is occurring because the downloaded files are being damaged.  Have you already tried downloading the Creative Cloud desktop app and installing it locally per the suggestions in https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error306?

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    Lamont HurdAuthor
    Participant
    Dec 24, 2021 4:51 AM UTC

    I did a clean re-install and the issue corrected itself. Thanks

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