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Alexy
Participant
April 20, 2026
Answered

CC is uploading info from my edits in the cloud, but when i open the cloud - there are no files but 6gb used? My cloud is not synced with anything, why is uploading some invisible info?

  • April 20, 2026
  • 5 replies
  • 81 views

Recently i spotted that my cloud filling up (Adobe cloud). When i checked - there are no files in it. I edit everything locally - nothing gets uploaded or synced to the cloud for security.

 My question is - what info is getting uploaded? How do i know that its not my client’s photos? 6gb of no files is a lot of space, am i going run out of space because if? What exactly is this info, does it have personal details?

    Correct answer Alexy

    Hi and thank you all for your answers. It looks like there always will be 5-7gb taken from unknown source in the cloud thats not accessible. Tried everything, but no difference, still 5.9gb used and ‘’no files or folders’’. Thank you for you effort, but will just leave it as it is.

    5 replies

    Alexy
    AlexyAuthorCorrect answer
    Participant
    April 24, 2026

    Hi and thank you all for your answers. It looks like there always will be 5-7gb taken from unknown source in the cloud thats not accessible. Tried everything, but no difference, still 5.9gb used and ‘’no files or folders’’. Thank you for you effort, but will just leave it as it is.

    kglad
    Community Expert
    Community Expert
    April 24, 2026

    you’re welcome.

     

    p.s 

     

    Alexy
    AlexyAuthor
    Participant
    April 25, 2026

    That looks more normal, but with me is 5.9gb used from 20gb :D

    kglad
    Community Expert
    Community Expert
    April 23, 2026

    @Alexy 

     

    again, you have to check all the tabs/folders including deleted folders

    Nancy OShea
    Community Expert
    Community Expert
    April 20, 2026
    Alexy
    AlexyAuthor
    Participant
    April 22, 2026

    Hi Nancy, thank you for answers. Unfortunately no differenence, i have about 6-7gb used which changes slightly over time, but stays 5-7gb - it always shows no files and between 5 to 7gb used.

    Nancy OShea
    Community Expert
    Community Expert
    April 23, 2026

    Some space is probably reserved by the storage system software.

    You should not lose sleep over 5 GB.  That’s 0.5% of 1 TB storage. Half a percent is insignificant.

     

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    April 20, 2026

    Check Libraries and Deleted folders.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    April 20, 2026
    Alexy
    AlexyAuthor
    Participant
    April 20, 2026

    Hi and thank you for quick response. See screenshot above, 5.6gb used but no files? How do i see what are these 5.6gb or delete them?

     I checked all the links above, but still the same.