Skip to main content
anniepagliacci1995
Participant
November 29, 2020
Question

CC keeps opening

  • November 29, 2020
  • 1 reply
  • 153 views

I've recently been having an issue with the Creative Cloud app where every time I close an application or a file on my computer, Creative Cloud launches for no apparent reason. It does this every single time and it's becoming an issue. It's not a start up issue (I have launch at start up disabled, and it never does, so that's fine), it's only after. Ironically it does NOT launch when opening or closing other Adobe apps. I've only noticed it consistently launching after opening the Windows Photo app and, bizarrely, PCSX2. I've searched through all of the preferences in the app and disabled everything that seems related and also disabled it from running at startup via the Windows task manager and none of these have helped 😞 this has never happened with any previous version of CC. Any help or ideas as to why this could be happening are much appreciated!

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
November 30, 2020

Which application?

Which OS?

By any chance are you saving files as Cloud Documents?

Do you use Adobe Fonts?

 

Nancy O'Shea— Product User & Community Expert