CC Libraries Not Loading

Question

My libraries are not loading in any app. CC app shows the sync up to date but gives me the message 'Oops, page not available. Something went wrong initializing Creative Cloud libraries.'

I checked my account on the website and all the files are there in my library. Just not in any app.

Coworker said logging out and logging back in fixed their's. Didn't work for me. I have tried all the suggestions on this site from trashing the library file to the cloud cleaner and nothing is working.

On MacOS Ventura 13.0.1.

Stab2k · Accepted Answer

you could test to see if you have a computer account error by creating a new computer user and using cc with that user.

The only thing that fixed this problem was installing the new 2025 versions of Adobe software.

Stab2k · Answer

I've been having this problem on a daily basis. Sometimes it works, like right after a restart, but the next day i come into work and none of my libraries are working. I've tried all the suggestions on the "Something went wrong initializing Creative Cloud Libraries" page. My coworker doesn't have this problem. She's got the same computer same specs as me, same network settings.

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