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M
Matjaskap
Participant
October 1, 2015
Question

CC library can not connect to server.

  • October 1, 2015
  • 1 reply
  • 462 views

hello yall

i can't connect to my cc library on photoshop or illustrator.
When i make a new library this does show up on the web cc color.

Also my storage says it's full but there are no files in there.


Please advise  

This topic has been closed for replies.

1 reply

M
Adobe Employee
Mark_E__Shepherd
Adobe Employee
October 23, 2015

Hi, I think you are saying that your libraries do not appear in the Libraries panel of Photoshop and Illustrator. Can you tell me, does the Libraries panel show a message of any kind; if so can you say exactly what the message is? Also, in the Libraries panel there should be a menu of all your libraries - can you tell me what is in that menu, is it empty?

Regards,

Mark Shepherd

CC Libraries Engineering

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